This Privacy Policy outlines the practices employed by Arrow Lift Rentals to explain how we collect, transfer, use, disclose, and store your information. Please review this policy to understand how your personal information will be treated as you use our website. If you have any questions or concerns about this Privacy Policy, please contact us at dispatch@alr-tx.com or 214-357-2525.

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Collection of Information

In general, you can visit our website without providing any personal information. Our web servers may collect certain non-personal data such as your IP address, browser type, device type, referring pages, and general website usage activity when computers or mobile devices access our website. This information is used to measure and improve website performance, enhance user experience, and maintain website security, and is not intended to personally identify individual users.

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If you choose to contact us or request information through our website, we may ask for personal information such as your name, company name, email address, phone number, and jobsite details in order to respond to your request. If you request a quote, schedule equipment, arrange delivery or pickup, enroll in training, subscribe to communications, or otherwise engage with our services, we may collect additional information necessary to provide those services. If you seek employment with Arrow Lift Rentals, we may request personal information such as your name, contact details, and work history to evaluate your application. Any personal information you provide will be shared only with the appropriate members of our team who need it to assist you.

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Cookies

Cookies are small pieces of data that are sent to your browser from a web server and stored on your device. Our website may use cookies and similar technologies for several purposes, including helping our website function properly, remembering preferences, and improving performance. We may also use analytics tools (such as Google Analytics or similar services) to better understand how visitors use our website and to measure the effectiveness of our content and marketing. These services may use cookies or similar technologies to collect information about your use of our website, which may include your IP address and browsing behavior on our site. Information collected through these tools may be processed by the analytics provider in accordance with their policies.

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Most browsers are initially set to accept cookies. However, you can disable cookies by adjusting your browser settings. As cookies may support certain website features, disabling them may reduce the functionality of parts of the website.

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Transfer of Information

The information you provide may be transferred over an encrypted connection when technically available; however, no data transmission over the internet can be guaranteed to be completely secure. Data transmission is at your own risk. While we endeavor to protect the transfer of your information, we cannot guarantee against, and will not be liable for, disclosure due to errors in transmission or unauthorized acts of third parties.

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Use of Information

We may collect, use, transfer, and disclose non-personal information for any purpose, including website operation, analytics, performance improvements, and security. Personal information provided by you will be used to respond to your request, provide quotes and services, coordinate rentals and logistics, support training or certification offerings, communicate with you about your inquiry or account, and help us develop, improve, and deliver our services and website. We may also use your information internally for data analysis, operational planning, and customer service improvement.

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Disclosure of Information

In general, the information provided by you will be used by Arrow Lift Rentals and its employees for legitimate business purposes, including fulfilling your requests and performing job-related duties. We may share personal information with trusted third-party service providers that assist us in operating our website or providing services (for example, website hosting, analytics, communications platforms, payment processing, or customer relationship management tools). We may also share information with trusted partners when needed to help source equipment or services you request, and only to the extent necessary to fulfill your request. We do not sell your email address, phone number, or other personal information you share with us.

 

We may also disclose information if required to do so by law or legal process, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of Arrow Lift Rentals, our customers, or others.

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SMS consent and phone numbers collected/captured for SMS purposes will not be shared, sold, or disclosed with any third parties or any other individual for marketing or affiliate marketing purposes.

 

Contact

If you have questions about this Privacy Policy or our privacy practices, please contact us:
Arrow Lift Rentals
Email: dispatch@alr-tx.com
Phone: 214-357-2525